It's big, small, defective or even if you regret your purchase. Returning and replacing a product is easy!
Dresscodebym.gr is by your side even after the delivery of your order. The first thing you have to do is contact us by phone at 2313 065082 or send us an email at info@dresscodebym.gr and a representative will inform you about the process.
CONDITIONS
FREE RETURN & REPLACEMENT
The return of the product is free of charge if it is done through the General Postal Service we work with. Our company covers the return and reshipment costs. In case of a second return you will be charged all shipping costs.
Any product return is accepted if:
- The product is in its original condition no cut tag and proof of purchase.
- The product is not soiled or altered, has not been worn or washed.
- The product has not been tampered with, has not been worn, has not been worn, has not been worn, has not been tampered with, has not been worn, has not been used, has not been worn, and has not been used.
- Call General Postal or for more direct service go to the nearest branch of General Postal that is convenient for you and send the package to us at the address below with a return postage charge.
* In case of sending with another Courier, the shipping costs are at your expense).
DressCode by M, Egnatia 30, 54 625 Center, Thessaloniki, Greece Phone: 2313 065082
Please contact our online store at 2313 065082 if the product has not been used and accompanied by all the necessary documents (receipt and tags) proving the transaction so that you can return it, provided that the above conditions are met. In order for the changes to take place, the products must be returned within 14 days from the date of receipt.
Return of incorrect product
In case the product delivered to you is incorrect (i.e. it is not the product of your order) you can contact our online store within three (3) days from the date of receipt, at 2313 065082 or at the company's emails info@dresscodebym.gr and orders@dresscodebym.gr. The return costs will be borne by our online store dresscodebym.gr. The Upon receipt of the incorrect product, the correct product you have ordered will be sent.
Refund of Money
The cost of returning the products is your responsibility unless it is due to an error on our part. If you wish a refund you must notify us within 3 days of the date you received the product. On receipt of the parcel we check that the product is in its original condition and within 14 calendar days the money is refunded to your account.
The parcel by the time it reaches us is at your own risk if lost or damaged in any way and also as the return product must be in its original condition (no tag removed, no washing, no tampering).
Please be informed that our refunds are made through Piraeus Bank.
In case you have another bank the transaction costs are entirely at your expense!
Finally, the shipping costs of 2,00€ are not refundable.
Changes and refunds are made within 14 working days.
Refunds are not given on discounted products.
